How do I Register a License

Screenshot of license manager form.
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Most of our software can be licensed on individual computers, a network, or a combination of both. The licenses can either be perpetual or subscription based.

When licensed on a network the licensing is based on concurrent usage, where the number of concurrent users must be less than or equal to the maximum number of users licensed. When the application is installed all of the modules will run in demo mode until they are licensed.

The method for licensing will depend upon whether it is a single user or network installation. The software modules are all licensed separately in order to provide the user with the maximum flexibility on how to configure the application.

Single User License

To license the program, registration codes must be entered for the base application and any extension modules to be licensed. The registration codes are based on the serial numbers for the software modules. These serial numbers are unique for each computer and module.

The serial numbers can be obtained by running the program and selecting the Manage Licenses menu item from the Tools menu. The License Manager form will be displayed displaying a table that shows the current licensing information. To get detailed information about the module, click on it in the form. The detailed information will be displayed to the right. Using this form there are two ways to obtain and enter the registration codes; either enter them manually individually or import one or more of them from a file.

Manual Entry of Registration Codes

To manually obtain the serial number and enter the registration code, select it in the form and then click on the Register button on the toolbar at the top of the Manage Licenses form. The Register form will then be displayed showing the unique serial number of the software module. To obtain the registration code enter the invoice number you received when purchasing the software and contact GAEA with the unique serial number. GAEA can be contacted either by clicking on the Obtain Registration button or by clicking on the button at the end of this post.

When the Obtain Registration button is used an email form will be displayed where you can enter your contact information and email it directly to GAEA.

After you receive the registration code from GAEA you can enter it on the Register form and then save it by clicking on the Store Registration Code button.

File Entry of Registration Codes

The serial numbers of one or more of the modules can be exported to a file and emailed to GAEA. After the file has been processed a registration file will be emailed back from GAEA. This registration file can then be imported and the registration codes saved.

To export the serial number file, select one or more of the modules on the License Manager form and then click on the Export button on the toolbar of the form. The Export Serial Number form will be displayed where you can enter the invoice number and your contact details. After you enter the information you can either email the file directly to GAEA by clicking on the Email button or save it to your disk and email it yourself by clicking on the Save button.

After the file has been received and processed by GAEA you will receive a registration file back by email. When you receive this file save it to your hard drive. To import the file click on the Import button on the License Manager form and the Import Registration Codes form will be displayed. Select the file you saved using the Open button on the form and the registration codes will be imported and saved by the program.

Network License

To use GaeaSynergy on client computers, the modules must be licensed first on the network. It is not necessary to license all of the modules, any modules that are not licensed will run in demo mode.

To manage the licenses for the application click on the Manage Licenses button on the Network Monitor form, the License Manager form will be displayed. On the left side of the form is a list showing the licensing of the modules. If the module is licensed the Licensed box will be checked and the maximum number of users will be displayed.

Screenshot of network license manager form

When a module is selected the details for the license will be displayed in the box on the right side of the form. At the top of the form there is a button to Register a license. If the module has not been licensed the Register button will be enabled, after the module have been licensed this button will be not enabled.

To register the license, contact GAEA with your invoice number and the unique serial number shown on the form. GAEA can be contacted either by clicking on the Obtain Unlock Code button or by clicking on the button at the end of this post. When the Obtain Registration button is used an email form will be displayed where you can enter your contact information and email it directly to GAEA.

After you receive the registration code from GAEA you can enter it on the form and then save it by clicking on the Store Unlock Code button.

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