GaeaSynergy uses a secure licensing and registration system for the base application and extension modules. To activate purchased modules, users must obtain a unique serial number from the License Manager and send it to GAEA Technologies to receive unlock codes.
This guide explains how to locate your serial numbers and request unlock codes for GaeaSynergy version 6.
Understanding GaeaSynergy Licensing
GaeaSynergy supports licensing for:
- Extension modules
- Single-user licenses
- Network licenses
The licensing system allows organizations to activate only the modules required for their workflows, including:
- Borehole logging
- Environmental data management
- Geotechnical analysis
- Cross-sections
Licensing and registration are described in the GaeaSynergy Version 6 User Guide under the “Purchasing and Registration” section.
Opening the License Manager
To obtain unlock codes, you first need to access the License Manager inside GaeaSynergy.
Step-by-Step
- Start GaeaSynergy
- Open the main application window
- Select:
Tools > Manage Licenses- The License Manager form will appear
The License Manager displays all currently installed licenses and extension modules.
Viewing Installed Modules
Inside the License Manager, a table displays:
- Licensed modules
- Registration status
- License information
- Activation details
To see detailed information:
- Click on a module in the table
- Detailed licensing information will appear on the right side of the form
This allows users to review the current status of each module before requesting unlock codes.
Getting the Serial Number
Each GaeaSynergy installation generates a unique serial number used to create unlock codes.
To Obtain the Serial Number
- Open the License Manager
- Select the desired module
- Click:
Register- The registration form will display the unique serial number
This serial number is required to generate the unlock code for the selected module.
Sending the Serial Number
Once the serial number is displayed:
- Copy the serial number exactly as shown
- Email the serial number to GAEA Technologies support or sales
- Include:
- Company name
- Contact information
- Purchased modules
- Software version
- License type (single-user or network)
GAEA Technologies will then generate and provide the unlock codes for your installation.
Importing Registration Codes
After receiving the unlock codes from GAEA Technologies:
- Open the License Manager
- Select the module
- Import or enter the provided registration code
- Save the license information
- Restart GaeaSynergy if required
The User Guide includes detailed sections for:
- Registering a license
- Exporting serial numbers
- Importing registration codes
- Updating licenses
- Transferring licenses
Single-User vs Network Licensing
GaeaSynergy supports both:
Single-User Licensing
Installed and activated on an individual workstation.
Network Licensing
Managed centrally using the GaeaSynergy License Manager server for multi-user environments.
Network licensing is ideal for organizations requiring:
- Shared licenses
- Centralized management
- Multiple concurrent users
- Enterprise deployment
The User Guide contains dedicated sections for both single-user and network licensing configurations.
Common Licensing Issues
Serial Number Not Displayed
- Ensure the module is selected before clicking Register
- Verify the software installation completed correctly
Unlock Code Does Not Work
- Confirm the serial number matches exactly
- Ensure the unlock code corresponds to the correct module
- Verify the correct software version
License Manager Does Not Open
- Run GaeaSynergy with administrative permissions
- Confirm all installation files are present
Best Practices
To avoid licensing issues:
- Keep a copy of all unlock codes
- Backup registration information
- Store serial numbers securely
- Document activated modules
- Maintain active annual maintenance agreements for updates and support
Additional Licensing Features
GaeaSynergy version 6 includes advanced licensing capabilities such as:
- Module-based licensing
- Network license management
- License transfers
- Upgrade support
- Maintenance tracking
- Enterprise deployment support
These features help organizations manage large-scale geological and geotechnical software installations efficiently.
Conclusion
Obtaining GaeaSynergy unlock codes is a straightforward process using the built-in License Manager.
Simply:
- Open the License Manager
- Select the module
- Click Register
- Copy the serial number
- Email the serial number to GAEA Technologies
Once the unlock codes are received and imported, the modules will be activated and ready for use.
For additional licensing assistance, technical support, or network deployment help, contact GAEA Technologies support.