Contact GAEA Technologies

Sales, Services and Business Inquiries

Tell us how GAEA can help

Contact us about software selection, quotations, demonstrations, data services, training, partnerships, billing or another business need. Existing customers with a technical problem should use the dedicated Support Request page.

Send a General InquiryRequest Technical Support
Choose the Right Contact Route

Start with the destination for your request

Routing the inquiry correctly helps it reach the people and information needed for an effective response.

Software Sales or Quotation

Discuss product selection, licence options, pricing or a formal quotation.

Start a sales inquiry

Technical Support

Submit product problems, error messages and reproducible software issues.

Use Technical Support

Annual Maintenance

Request a renewal or reactivation quotation for support and update coverage.

Request maintenance

Registration or Licence Transfer

Request registration, activation, reinstallation or licence-transfer assistance.

Registration assistance

Training

Discuss webinars, custom online training or onsite instruction.

Explore training
General Inquiry Form

Provide enough context for a useful response

Required fields are marked with an asterisk. Technical software issues should be submitted through the dedicated Technical Support form.

Technical software problem? This form does not collect the diagnostic information required for investigation. Open the Technical Support form.
Enter Individual if the inquiry is not on behalf of an organization.
Required only when Phone or Either is selected below.
Minimum 20 characters. Do not include passwords, complete licence keys or confidential project data.
A reference and email confirmation are generated after successful submission.
Privacy and security: Do not submit passwords, complete licence keys, confidential databases, personal information or unapproved project files. Describe the need first and wait for an approved transfer method if files are required.

GAEA Technologies

221 Laurel Street
Cambridge, Ontario
Canada N3H 3Y6
Response expectations: Inquiries are reviewed during normal GAEA business operations in Eastern Time. Timing depends on inquiry type, required research and current request volume; no fixed response-time commitment is made on this page.
Related Resources

Continue with the appropriate GAEA resource

Software Solutions

Compare GAEA products for data management, logging, visualization, reporting and modeling.

Explore software

Data Solutions

Review digitization, conversion and core-photo services for legacy and project records.

Explore data services

Technical Support

Submit software problems with the diagnostic context required for investigation.

Open support form

Training Courses

Compare webinars, custom online instruction and onsite team training.

Explore training
Frequently Asked Questions

Contacting GAEA Technologies

Which form should I use for a technical software problem?
Use the dedicated Technical Support form. It collects the product version, environment, impact and reproducible steps needed for investigation. The general Contact form is intended for sales, services, training, partnerships, billing and other business inquiries.
How do I request a software quotation?
Select Software Sales or Quotation and identify the product, licence type, number of users, organization, country and any procurement requirements.
Can I arrange a product demonstration?
Yes. Select Product Information or Demonstration and describe the products, intended workflow, audience and preferred timing.
How do I request custom training?
Use the Training page for course options or select Training on this form. Include the products, participant count, experience, preferred delivery format, topics, time zones and desired outcomes.
Does GAEA provide digitization and data services?
Yes. GAEA provides well-log, seismic-section, map and scout-ticket digitization as well as core-photo splicing. Select Data Services and describe the source material, quantity, required output and schedule.
How do I request annual maintenance?
Use the Annual Maintenance page. A quotation can depend on the product, licence type, licence count and time since the previous maintenance expiry.
Can I send project files through this form?
No file upload is provided on the general inquiry form. Do not send confidential project files, passwords or complete licence keys. Describe the need first and wait for an approved transfer method if files are required.
Does GAEA work with customers outside Canada?
Yes. GAEA Technologies serves customers internationally. Include your country, time zone and any regional procurement or deployment requirements.

Ready to discuss software, services or training?

Use the general inquiry form for business questions, or open the dedicated Technical Support form when you need help with an existing software issue.

Send a General Inquiry