Current Maintenance
Maintenance updates and eligible upgrades are available during the active coverage term.
Current and Legacy Releases
Find the Correct Update for Your GAEA Software
Review the latest listed version, update channel and release information for each product. Authorized update links are supplied after GAEA verifies the installed version and maintenance eligibility.
Update Eligibility
Confirm Coverage Before Requesting an Installer
GAEA verifies the product licence, installed major version and maintenance term before providing an update.
First Year Included
The first year of maintenance supplied with a new licence includes eligible software updates.
Expired Coverage
Request a renewal or reactivation quote before requesting an installer.
Update versus upgrade: an update modifies the installed major version. An upgrade moves to a newer major version and may require separate licensing or maintenance verification. Request annual maintenance if coverage has expired.
Current Product Catalogue
Available Software Update Channels
Release date, installer size, operating-system compatibility, prerequisite build, SHA-256 checksum and restart or conversion requirements are supplied with the authorized installer link.
GaeaSynergy
Latest listed: 6.10WinLoG
Latest listed: 6.10WinFence
Latest listed: 6.10GDMS
Latest listed: 6.10EDMS
Latest listed: 6.10WinLoG Field Assistant
Latest listed: 6.00E-ASR
Latest listed: 2.10POLLUTE
Latest listed: 10MIGRATE
Latest listed: 10No current products match the selected filter and search.
Safe Installation
Prepare Before Running an Update
Use the product-specific instructions delivered with the installer. These general safeguards apply to most update workflows.
Protect Project Data
- Back up project databases and custom files.
- Confirm that the backup opens successfully.
- Record the currently installed version and build.
- Review database-conversion warnings.
Verify the Installer
- Use only the authorized HTTPS link.
- Compare the supplied SHA-256 checksum.
- Check the Windows digital signature.
- Confirm the expected publisher before running.
Plan Network Deployment
- Review the Licence Manager update order.
- Coordinate server and client versions.
- Confirm TCP port 3002 requirements.
- Test one client before wider deployment.
Before installation: close GAEA applications, use appropriate installation permissions and retain the previous installer or approved rollback method. Do not interrupt a database conversion. Contact support before proceeding if the prerequisite version or compatibility is uncertain.
Legacy Products
Existing Licensed Installations
Legacy updates may remain available, but availability and operating-system compatibility are reviewed individually. A listed legacy build does not imply current support.
| Product | Listed build | Status | Information | Request |
|---|---|---|---|---|
| WinLoG RT | 6.07 | Legacy review required | Version information | Contact support |
| EDMS Field | 4.13 | Legacy review required | Supplied on request | Contact support |
| EDMS Lab | 4.12 | Legacy review required | Supplied on request | Contact support |
| POLLUTE v8 | 8.08 | Legacy review required | Version information | Contact support |
| MIGRATE v9 | 9.09 | Legacy review required | Supplied on request | Contact support |
Update Delivery
From Request to Verified Installation
1
Select Product
Choose the installed product and review the listed update channel.
2
Verify Eligibility
GAEA confirms the licence, current build and maintenance coverage.
3
Receive Installer
The authorized link includes compatibility, size, checksum and instructions.
4
Install Safely
Back up data, review release notes, verify the installer and follow the supplied order.
Frequently Asked Questions
Software Update Eligibility and Installation
What is the difference between an update and an upgrade?
An update modifies an installed major version. An upgrade moves the licence to a newer major version and may have separate eligibility or licensing requirements.
Can an update installer be used for a new installation?
No. Update installers require the supported product and major version to be installed already. Request a full installer or registration assistance for a new computer.
Who is eligible to receive updates?
Updates are available under current annual maintenance or first-year maintenance included with a new licence. GAEA verifies eligibility before providing an installer.
What should I do before installing an update?
Back up project databases and custom files, close GAEA applications, confirm the installed version, review the supplied release notes and use an account with appropriate installation permissions.
How are network installations updated?
Follow the supplied order for the Licence Manager, server components and client installations. Confirm the Licence Manager version and TCP port 3002 requirements before deployment.
How can I verify an installer?
Use only the authorized HTTPS link supplied by GAEA. Compare the provided SHA-256 checksum and verify that the digital-signature publisher matches the publisher stated in the delivery instructions.
Where are file size and compatibility details shown?
The authorized delivery message identifies installer size, supported operating systems, prerequisite version, release date, checksum and any required restart or database conversion.
Can I obtain an update for a legacy product?
Some legacy updates remain available for existing licensed installations. Availability and compatibility are reviewed individually and do not imply current product support.
Need an Authorized Software Update?
Select the product above or contact GAEA with the product, installed version, licence type and maintenance information.
Contact Technical Support