New Installation
Register a newly purchased licence or a first installation under included first-year maintenance.
Registration and Activation Assistance
Register or Transfer Your GAEA Software Licence
Submit the product, licence, computer or server information needed for verification. GAEA will review the licence and maintenance status, then send registration instructions or request any missing information.
Choose the Correct Request
Registration Paths for Common Situations
The form adapts to licence transfers and network registration so GAEA receives the relevant details without burdening every customer.
Reinstallation
Register the software again on the same computer after repair, reset or reinstallation.
Licence Transfer
Move a licence to another computer and explain whether the previous system remains available.
Network Server
Register or move a network licence using the server and licence-manager information.
Maintenance eligibility: registration assistance normally requires current annual maintenance or first-year coverage included with a new licence. If coverage has expired, request an annual maintenance quote. If status is uncertain, select “Not sure” and GAEA will review it.
Registration Request
Provide the Information Needed to Verify the Licence
Required fields are marked with an asterisk. The request does not automatically issue or activate a licence.
What Happens Next
From Request to Registration
1
Submit
Provide the product, licence and machine information.
2
Verify
GAEA reviews ownership and maintenance eligibility.
3
Instructions
Registration instructions or a clarification request are sent.
4
Activate
Complete registration and contact support if activation fails.
Frequently Asked Questions
Software Registration and Licence Transfers
Does submitting this form register the software immediately?
No. GAEA verifies the licence and maintenance eligibility, then sends registration instructions or requests additional information.
What information should I have ready?
Have the product version and build, licence type, customer or invoice reference, partial serial reference and the registration request or computer code shown by the software.
Is current annual maintenance required?
Registration assistance normally requires current maintenance or first-year coverage included with a new licence. If status is uncertain, submit the request and GAEA will review it.
How do I move a licence to a new computer?
Select New Computer or Licence Transfer and identify whether the previous computer is available and whether the licence was unregistered.
What is needed for a network licence?
Provide the server name, Windows version, licence-manager version and whether TCP port 3002 is available. Never submit network credentials.
Should I submit my complete licence key?
No. Submit only the last four characters of the software serial number or another account reference. Never send passwords or existing registration codes.
What if I cannot find the registration request code?
Select Lost Registration Information or explain the issue. GAEA can provide instructions for locating the required code.
How quickly will GAEA respond?
Requests are reviewed during normal GAEA business operations. Timing depends on account verification and the completeness of the submitted information.
Ready to Register Your Software?
Submit the available licence and computer information. GAEA will verify the request during normal business operations.
Start Registration Request